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ConnectWise Control

Gain Even Better Control Over Your Service

From faster performance to enhanced security and a new focus on Mac features, see what just got better about ConnectWise Control.

Resolve Issues Faster & Manage Sessions More Easily

Delight guests with a more streamlined experience

Faster-than-ever performance gets your support sessions created in one click, while a new start panel provides simplified options for inviting guests. Guests can join a session automatically after clicking the invitation link.

Enhanced Mac and Linux Features

Get the Features You Love

Our enhanced Mac features bring you favorites including Wake Lock and Fullscreen, along with new customization options for Mac agents. A personal toolbox allows remote execution of scripts and applications through the host UI, and a Mac-exclusive window option allows for quick session switching. In additon, we offer an intuitive drag and drop transfer to Mac and Linux guests from Windows, Mac and Linux Machines.

Enhanced Security

More Control Over User Setup

Our updated UI allows for more granular permission assignment, and new user set up is quicker and easier with the ability to clone roles and use multiple authentication sources.


Experience the Newest Features for Yourself in the Trial

Faster performance, more Mac options and easier user setup are just a few ways we’ve enhanced ConnectWise Control.

See What Else is New

Search Multiple Session Types

See suggested results from other session types if there are no match results found in your session search

Replicate Session Groups

Clone a session group and its filters to quickly create new session groups based on a template

Save Trusted Devices

Log-in quickly and securely by saving a trusted device using two-factor authentication

Filter Session Groups by Connected Time

Group machines by last connected event time, last disconnected time, and more

Know a Guest’s Connection Status

See what stage of the connection process your guest is in with real-time session event information

Change a Guest’s Annotation Color

Generate a new annotation color for guests to increase readability

Got It!

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