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ConnectWise Control version 2019.0 contains updates that will break remote control capabilities on older versions of the ConnectWise Automate Control Plugin. To ensure a seamless experience, update the ConnectWise Automate Control Plugin before updating your ConnectWise Control server.
Due to changing security trends, partner needs, and development demands, ConnectWise Control will no longer support macOS Server for on-premises installations. This includes the discontinuation of new builds and partner support via phone, email, and chat after October 2019 or the end of your renewal date. For more detailed information, please visit the Tech Bulletin.
Beginning with ConnectWise Control version 6.8, the Host page will no longer support Internet Explorer (IE). End users will still be able to access your Guest page with IE, but hosts will need to use an updated, alternate browser to access the Host and Administration pages. For more information about supported browsers and versions, please read the Browser requirements documentation article.